{"id":9295,"date":"2019-09-24T09:32:23","date_gmt":"2019-09-24T06:32:23","guid":{"rendered":"https:\/\/super-news.info\/vi\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\/"},"modified":"2019-09-24T09:32:25","modified_gmt":"2019-09-24T06:32:25","slug":"nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang","status":"publish","type":"post","link":"https:\/\/super-news.info\/vi\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\/","title":{"rendered":"Nh\u1eefng b\u00ed quy\u1ebft ki\u1ec3m so\u00e1t r\u1ee7i ro cho giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng"},"content":{"rendered":"


\n \u1ea4n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean v\u00e0 l\u00e2u d\u00e0i c\u1ee7a kh\u00e1ch h\u00e0ng (KH) \u0111\u1ed1i v\u1edbi ng\u00e2n h\u00e0ng ph\u1ee5 thu\u1ed9c ph\u1ea7n l\u1edbn v\u00e0o ng\u01b0\u1eddi giao d\u1ecbch vi\u00ean m\u00e0 h\u1ecd ti\u1ebfp x\u00fac. Giao d\u1ecbch vi\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 nh\u1eefng \u0111\u1ea1i s\u1ee9 h\u00ecnh \u1ea3nh c\u1ee7a m\u1ed9t ng\u00e2n h\u00e0ng. \u0110\u1ec3 duy tr\u00ec \u0111\u01b0\u1ee3c h\u00ecnh \u1ea3nh \u0111\u1eb9p v\u1edbi KH, giao d\u1ecbch vi\u00ean ph\u1ea3i c\u00f3 nhi\u1ec1u k\u1ef9 n\u0103ng t\u1ed1t \u0111\u1ec3 c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5 nhanh nh\u1ea5t, ch\u00ednh x\u00e1c nh\u1ea5t v\u1edbi th\u00e1i \u0111\u1ed9 t\u1ed1t nh\u1ea5t, \u0111\u1ed3ng th\u1eddi v\u1eabn ph\u1ea3i \u0111\u1ea3m b\u1ea3o an to\u00e0n cho ch\u00ednh giao d\u1ecbch vi\u00ean c\u0169ng nh\u01b0 ng\u00e2n h\u00e0ng.V\u1edbi \u0111\u1eb7c th\u00f9 ti\u1ebfp x\u00fac th\u01b0\u1eddng xuy\u00ean v\u1edbi ti\u1ec1n m\u1eb7t v\u00e0 nhi\u1ec1u gi\u1ea5y t\u1edd quan tr\u1ecdng, c\u1ed9ng th\u00eam \u00e1p l\u1ef1c v\u1ec1 ch\u1ec9 ti\u00eau v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, c\u00f4ng vi\u1ec7c c\u1ee7a giao d\u1ecbch vi\u00ean ti\u1ec1m \u1ea9n r\u1ee7i ro ho\u1ea1t \u0111\u1ed9ng r\u1ea5t l\u1edbn, ch\u1ec9 c\u1ea7n m\u1ed9t sai s\u00f3t nh\u1ecf c\u0169ng c\u00f3 th\u1ec3 g\u00e2y ra t\u1ed5n th\u1ea5t \u0111\u00e1ng k\u1ec3 cho ng\u00e2n h\u00e0ng. Giao d\u1ecbch vi\u00ean ch\u00ednh l\u00e0 ch\u1ed1t ki\u1ec3m so\u00e1t \u0111\u1ea7u ti\u00ean trong vi\u1ec7c ti\u1ebfp nh\u1eadn c\u00e1c y\u00eau c\u1ea7u th\u1ef1c hi\u1ec7n giao d\u1ecbch t\u1eeb KH. R\u1ee7i ro \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n, ng\u0103n ch\u1eb7n ngay \u1edf b\u01b0\u1edbc n\u00e0y s\u1ebd hi\u1ec7u qu\u1ea3 h\u01a1n so v\u1edbi vi\u1ec7c \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n t\u1ea1i c\u00e1c ch\u1ed1t ki\u1ec3m so\u00e1t ti\u1ebfp theo. T\u1eeb th\u1ef1c ti\u1ec5n trong ngh\u1ec1, t\u00e1c gi\u1ea3 xin h\u1ec7 th\u1ed1ng h\u00f3a qu\u1ea3n tr\u1ecb r\u1ee7i ro ho\u1ea1t \u0111\u1ed9ng d\u00e0nh cho Giao d\u1ecbch vi\u00ean (GDV) s\u1ebd gi\u00fap giao d\u1ecbch vi\u00ean n\u1eafm b\u1eaft c\u1ee5 th\u1ec3 h\u01a1n vai tr\u00f2 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh, t\u1ef1 nh\u1eadn di\u1ec7n, \u0111\u00e1nh gi\u00e1 r\u1ee7i ro v\u00e0 \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p ng\u0103n ch\u1eb7n\/gi\u1ea3m thi\u1ec3u r\u1ee7i ro trong qu\u00e1 tr\u00ecnh t\u00e1c nghi\u1ec7p t\u1ea1i ng\u00e2n h\u00e0ng. Khi ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u, h\u1ed7 tr\u1ee3\/gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng M\u1ed9t l\u00e0, kh\u00f4ng th\u1ef1c hi\u1ec7n\/th\u1ef1c hi\u1ec7n kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 vi\u1ec7c x\u00e1c th\u1ef1c KH tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n giao d\u1ecbch. Bi\u1ec7n ph\u00e1p qu\u1ea3n tr\u1ecb r\u1ee7i ro (QTRR): tuy\u1ec7t \u0111\u1ed1i tu\u00e2n th\u1ee7 \u0111\u00fang quy tr\u00ecnh: \u0111\u1ed1i chi\u1ebfu CMND, ch\u1eef k\u00fd c\u1ee7a KH, ki\u1ec3m tra t\u00ednh hi\u1ec7u l\u1ef1c v\u00e0 h\u1ee3p l\u1ec7 c\u1ee7a gi\u1ea5y \u1ee7y quy\u1ec1n, CMND c\u1ee7a ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n \u0111\u1ea3m b\u1ea3o kh\u1edbp \u0111\u00fang v\u1edbi th\u00f4ng tin tr\u00ean h\u1ec7 th\u1ed1ng m\u1edbi ti\u1ebfn h\u00e0nh th\u1ef1c hi\u1ec7n giao d\u1ecbch. Kh\u00f4ng v\u00ec quan h\u1ec7 th\u00e2n quen m\u00e0 c\u00f3 s\u1ef1 l\u01a1 l\u00e0 trong kh\u00e2u ki\u1ec3m tra h\u1ed3 s\u01a1, ch\u1ee9ng t\u1eeb. Ki\u1ec3m so\u00e1t k\u1ef9 th\u00f4ng tin ng\u01b0\u1eddi nh\u1eadn ti\u1ec1n \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p chi ti\u1ec1n WU\/c\u00e1c tr\u01b0\u1eddng h\u1ee3p nh\u1eadn ti\u1ec1n v\u00e3ng lai. Khi nh\u1eadn th\u1ea5y d\u1ea5u hi\u1ec7u nghi v\u1ea5n c\u1ea7n tr\u00ec ho\u00e3n\/t\u1ea1m ng\u01b0ng giao d\u1ecbch trong th\u1eddi gian cho ph\u00e9p, x\u1eed l\u00fd kh\u00e9o l\u00e9o v\u1edbi KH. \u0110\u1ed3ng th\u1eddi b\u00e1o c\u00e1o l\u00e3nh \u0111\u1ea1o ph\u1ee5 tr\u00e1ch \u0111\u1ec3 c\u00f3 ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft th\u00edch h\u1ee3p. Hai l\u00e0, th\u1ef1c hi\u1ec7n giao d\u1ecbch khi KH kh\u00f4ng c\u00f3 m\u1eb7t t\u1ea1i \u0111i\u1ec3m giao d\u1ecbch ho\u1eb7c th\u1ef1c hi\u1ec7n giao d\u1ecbch khi KH kh\u00f4ng c\u00f3 \u0111\u1ea7y \u0111\u1ee7 gi\u1ea5y t\u1edd\/ch\u1ee9ng t\u1eeb theo quy \u0111\u1ecbnh. Bi\u1ec7n ph\u00e1p QTRR: tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch kh\u1ed1ng ho\u1eb7c gi\u1ea3 m\u1ea1o ch\u1eef k\u00fd KH d\u00f9 c\u00f3 y\u00eau c\u1ea7u c\u1ee7a KH hay t\u1eeb l\u00e3nh \u0111\u1ea1o, v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p c\u1ea7n linh \u0111\u1ed9ng x\u1eed l\u00fd g\u1ea5p c\u1ea7n c\u00f3 x\u00e1c nh\u1eadn qua tin nh\u1eafn \u0111i\u1ec7n tho\u1ea1i\/email c\u1ee7a KH. Cung c\u1ea5p k\u1ecbp th\u1eddi cho ph\u00f2ng Qu\u1ea3n tr\u1ecb r\u1ee7i ro ho\u1ea1t \u0111\u1ed9ng c\u00e1c h\u00e0nh vi tr\u00e1i v\u1edbi \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p nh\u01b0 \u00e9p bu\u1ed9c\/c\u1ed1 t\u00ecnh l\u00e0m gi\u1ea3 ch\u1ee9ng t\u1eeb \u0111\u1ec3 c\u00f3 bi\u1ec7n ph\u00e1p x\u1eed l\u00fd k\u1ecbp th\u1eddi. Ba l\u00e0, vi ph\u1ea1m quy \u0111\u1ecbnh b\u1ea3o m\u1eadt th\u00f4ng tin c\u1ee7a ng\u00e2n h\u00e0ng. Bi\u1ec7n ph\u00e1p QTRR: kh\u00f4ng cung c\u1ea5p b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o li\u00ean quan \u0111\u1ebfn t\u00e0i kho\u1ea3n, s\u1ed1 d\u01b0 c\u1ee7a KH cho b\u00ean th\u1ee9 ba khi ch\u01b0a \u0111\u01b0\u1ee3c cho ph\u00e9p\/ph\u00ea duy\u1ec7t c\u1ee7a c\u1ea5p c\u00f3 th\u1ea9m quy\u1ec1n. Ch\u1ec9 th\u1ef1c hi\u1ec7n cung c\u1ea5p th\u00f4ng tin khi x\u00e1c minh \u0111\u00fang ch\u1ee7 t\u00e0i kho\u1ea3n. N\u1eafm b\u1eaft r\u00f5 v\u00e0 c\u1eadp nh\u1eadt c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, KH, c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh b\u00e1n h\u00e0ng, c\u00f9ng c\u00e1c quy tr\u00ecnh quy \u0111\u1ecbnh \u0111\u1ec3 c\u00f3 th\u1ec3 t\u01b0 v\u1ea5n ch\u00ednh x\u00e1c nhu c\u1ea7u c\u1ee7a KH. Trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c ho\u1eb7c KH c\u00f3 y\u00eau c\u1ea7u kh\u00f4ng h\u1ee3p l\u00fd, c\u1ea7n xin \u00fd ki\u1ebfn ch\u1ec9 \u0111\u1ea1o gi\u1ea3i quy\u1ebft c\u1ee7a c\u1ea5p tr\u00ean. B\u1ed1n l\u00e0, th\u1ef1c hi\u1ec7n giao d\u1ecbch v\u1edbi c\u00e1c KH thu\u1ed9c danh s\u00e1ch c\u1ea3nh b\u00e1o \u0111en, KH b\u1ecb h\u1ea1n ch\u1ebf giao d\u1ecbch. Bi\u1ec7n ph\u00e1p QTRR: l\u01b0u \u00fd th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 vi\u1ec7c r\u00e0 so\u00e1t KH thu\u1ed9c Danh s\u00e1ch (DS) \u0111en, DS c\u1ea3nh b\u00e1o, DS c\u1ea5m v\u1eadn, DS h\u1ea1n ch\u1ebf giao d\u1ecbch. N\u0103m l\u00e0, cung c\u1ea5p th\u00f4ng tin sai l\u1ec7ch cho KH; ph\u00e1t ng\u00f4n, cung c\u1ea5p th\u00f4ng tin nh\u1ea1y c\u1ea3m cho c\u01a1 quan\/t\u1ed5 ch\u1ee9c\/c\u00e1 nh\u00e2n kh\u00f4ng \u0111\u00fang th\u1ea9m quy\u1ec1n. Bi\u1ec7n ph\u00e1p QTRR: ch\u1ec9 th\u1ef1c hi\u1ec7n cung c\u1ea5p c\u00e1c th\u00f4ng tin v\u1ec1 l\u00e3i su\u1ea5t\/s\u1ea3n ph\u1ea9m\/ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i theo \u0111\u00fang c\u00e1c v\u0103n b\u1ea3n do ng\u00e2n h\u00e0ng ban h\u00e0nh. V\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p tr\u00ecnh l\u00e3i su\u1ea5t ri\u00eang bi\u1ec7t c\u1ea7n th\u00f4ng tin r\u00f5 v\u1edbi KH \u0111\u00e2y l\u00e0 tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t (KH truy\u1ec1n th\u1ed1ng, KH c\u00f3 s\u1ed1 d\u01b0 l\u1edbn, s\u1ed1 ti\u1ec1n KH g\u1eedi l\u1edbn\u2026). Tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng ph\u00e1t ng\u00f4n\/tr\u1ea3 l\u1eddi c\u00e1c th\u00f4ng tin kh\u00f4ng ch\u00ednh th\u1ee9c khi ch\u01b0a \u0111\u01b0\u1ee3c cho ph\u00e9p c\u1ee7a c\u1ea5p c\u00f3 th\u1ea9m quy\u1ec1n. Khi thao t\u00e1c tr\u00ean h\u1ec7 th\u1ed1ng M\u1ed9t l\u00e0, gian l\u1eadn, c\u1ea5u k\u1ebft n\u1ed9i b\u1ed9\/b\u00ean ngo\u00e0i \u0111\u1ec3 gian l\u1eadn, g\u00e2y t\u1ed5n th\u1ea5t cho ng\u00e2n h\u00e0ng. Bi\u1ec7n ph\u00e1p QTRR: n\u00e2ng cao tinh th\u1ea7n \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p. Tu\u00e2n th\u1ee7 tuy\u1ec7t \u0111\u1ed1i quy tr\u00ecnh, quy \u0111\u1ecbnh v\u1ec1 D\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng, ng\u00e2n qu\u1ef9, qu\u1ea3n l\u00fd \u1ea5n ch\u1ec9 quan tr\u1ecdng\u2026 c\u1ee7a ng\u00e2n h\u00e0ng. Hai l\u00e0, nh\u1eadp kh\u00f4ng ch\u00ednh x\u00e1c\/h\u1ea1ch to\u00e1n sai th\u00f4ng tin giao d\u1ecbch (t\u00e0i kho\u1ea3n giao d\u1ecbch, s\u1ed1 ti\u1ec1n, m\u00e3 s\u1ea3n ph\u1ea9m, lo\u1ea1i KH, th\u00f4ng tin KH\u2026). Bi\u1ec7n ph\u00e1p QTRR: th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c nghi\u1ec7p v\u1ee5 \u0111\u1ec3 tr\u00e1nh tr\u01b0\u1eddng h\u1ee3p h\u1ea1ch to\u00e1n theo h\u01b0\u1edbng d\u1eabn c\u0169. N\u00e2ng cao nh\u1eadn th\u1ee9c v\u1ec1 r\u1ee7i ro, ki\u1ec3m tra k\u1ef9 th\u00f4ng tin nh\u1eadp\/s\u1eeda \u0111\u1ed5i tr\u00ean h\u1ec7 th\u1ed1ng v\u1edbi th\u00f4ng tin tr\u00ean ch\u1ee9ng t\u1eeb. R\u00e8n luy\u1ec7n n\u00e2ng cao t\u00ednh c\u1ea9n th\u1eadn trong t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng \u0111o\u1ea1n t\u00e1c nghi\u1ec7p. Ba l\u00e0, kh\u00f4ng c\u1eadp nh\u1eadt k\u1ecbp th\u1eddi c\u00e1c th\u00f4ng tin quan tr\u1ecdng\/thay \u0111\u1ed5i v\u1ec1 th\u00f4ng tin KH, th\u00f4ng tin t\u00e0i kho\u1ea3n tr\u00ean h\u1ec7 th\u1ed1ng (ch\u1eef k\u00fd, m\u1eabu d\u1ea5u, gi\u1ea5y \u1ee7y quy\u1ec1n\u2026). Bi\u1ec7n ph\u00e1p QTRR: c\u1eadp nh\u1eadt c\u00e1c th\u00f4ng tin c\u1ea7n l\u01b0u \u00fd v\u1ec1 t\u00e0i kho\u1ea3n l\u00ean h\u1ec7 th\u1ed1ng ngay sau khi ho\u00e0n thi\u1ec7n th\u1ee7 t\u1ee5c m\u1edf t\u00e0i kho\u1ea3n cho KH. C\u1eadp nh\u1eadt th\u00f4ng tin v\u1ec1 m\u1eabu d\u1ea5u m\u1edbi c\u1ee7a doanh nghi\u1ec7p, ch\u1eef k\u00fd, s\u1ed1 CMND m\u1edbi c\u1ee7a KH\/ch\u1ee7 t\u00e0i kho\u1ea3n\/k\u1ebf to\u00e1n tr\u01b0\u1edfng\/ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n\u2026 c\u1ee7a KH sau khi KH ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c th\u00f4ng b\u00e1o thay \u0111\u1ed5i th\u00f4ng tin. Kh\u00f4ng ch\u1ee7 quan \u0111\u1ed1i v\u1edbi c\u00e1c KH quen m\u00e0 b\u1ecf qua kh\u00e2u \u0111\u1ed1i chi\u1ebfu v\u1edbi m\u1eabu d\u1ea5u, ch\u1eef k\u00fd\u2026 \u0111\u00e3 thay \u0111\u1ed5i tr\u00ean h\u1ec7 th\u1ed1ng. B\u1ed1n l\u00e0, kh\u00f4ng th\u1ef1c hi\u1ec7n phong t\u1ecfa\/h\u1ea1n ch\u1ebf giao d\u1ecbch t\u00e0i kho\u1ea3n c\u1ee7a KH theo quy \u0111\u1ecbnh. Bi\u1ec7n ph\u00e1p QTRR: th\u1ef1c hi\u1ec7n phong t\u1ecfa s\u1ed5 ti\u1ebft ki\u1ec7m c\u1ee7a KH ngay say khi KH ho\u00e0n th\u00e0nh th\u1ee7 t\u1ee5c b\u00e1o m\u1ea5t s\u1ed5 ti\u1ebft ki\u1ec7m. Th\u1ef1c hi\u1ec7n h\u1ea1n ch\u1ebf Giao d\u1ecbch ghi n\u1ee3\/c\u00f3 ngay sau khi nh\u1eadn \u0111\u01b0\u1ee3c v\u0103n b\u1ea3n y\u00eau c\u1ea7u phong t\u1ecfa, h\u1ea1n ch\u1ebf giao d\u1ecbch c\u1ee7a KH\/b\u00ean th\u1ee9 ba\/c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan. N\u0103m l\u00e0, h\u1ea1ch to\u00e1n sai s\u1ed1 l\u01b0\u1ee3ng ngo\u1ea1i t\u1ec7, t\u1ef7 gi\u00e1, lo\u1ea1i ngo\u1ea1i t\u1ec7, chi\u1ec1u giao d\u1ecbch (mua\/b\u00e1n), sai t\u00e0i kho\u1ea3n KH; h\u1ea1ch to\u00e1n sai t\u00e0i kho\u1ea3n ghi n\u1ee3, th\u00f4ng tin \u0111\u01a1n v\u1ecb h\u01b0\u1edfng, s\u1ed1 ti\u1ec1n thanh to\u00e1n. Bi\u1ec7n ph\u00e1p QTRR: ki\u1ec3m tra k\u1ef9 th\u00f4ng tin, m\u00e3 h\u1ea1ch to\u00e1n, t\u00e0i kho\u1ea3n ghi n\u1ee3\/c\u00f3 theo \u0111\u00fang y\u00eau c\u1ea7u c\u1ee7a b\u1ed9 ch\u1ee9ng t\u1eeb tr\u01b0\u1edbc khi \u0111\u1ea9y Ki\u1ec3m so\u00e1t vi\u00ean duy\u1ec7t. Th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c nghi\u1ec7p v\u1ee5 \u0111\u1ec3 tr\u00e1nh tr\u01b0\u1eddng h\u1ee3p h\u1ea1ch to\u00e1n theo h\u01b0\u1edbng d\u1eabn c\u0169. Trong qu\u1ea3n l\u00fd, thu\/chi ti\u1ec1n m\u1eb7t\/\u1ea5n ch\u1ec9 quan tr\u1ecdng M\u1ed9t l\u00e0, thu\/chi ti\u1ec1n m\u1eb7t kh\u00f4ng kh\u1edbp v\u1edbi s\u1ed1 li\u1ec7u tr\u00ean ch\u1ee9ng t\u1eeb ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch ti\u1ec1n gi\u1ea3, ti\u1ec1n kh\u00f4ng \u0111\u1ee7 ti\u00eau chu\u1ea9n l\u01b0u th\u00f4ng. Bi\u1ec7n ph\u00e1p QTRR: trong tr\u01b0\u1eddng h\u1ee3p thu s\u1ed1 l\u01b0\u1ee3ng ti\u1ec1n l\u1edbn, GDV c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n ki\u1ec3m \u0111\u1ebfm x\u00e1c su\u1ea5t b\u1eb1ng tay tr\u00ean t\u1ed5ng s\u1ed1 ti\u1ec1n c\u1ea7n thu. Khi c\u00f3 d\u1ea5u hi\u1ec7u nghi ng\u1edd ph\u1ea3i b\u00e1o c\u00e1o k\u1ecbp th\u1eddi v\u1edbi c\u1ea5p c\u00f3 th\u1ea9m quy\u1ec1n v\u00e0 l\u1eadp bi\u00ean b\u1ea3n thu gi\u1eef. Hai l\u00e0, vi ph\u1ea1m quy \u0111\u1ecbnh v\u1ec1 qu\u1ea3n l\u00fd, giao nh\u1eadn, b\u1ea3o qu\u1ea3n \u1ea5n ch\u1ec9 quan tr\u1ecdng. Bi\u1ec7n ph\u00e1p QTRR: ki\u1ec3m tra k\u1ef9 c\u00e1c ch\u1ee9ng t\u1eeb c\u1ea7n tr\u1ea3 KH trong m\u1ed7i giao d\u1ecbch, \u0111\u1ea3m b\u1ea3o KH nh\u1eadn \u0111\u1ee7 s\u1ed5 ti\u1ebft ki\u1ec7m, ch\u1ee9ng t\u1eeb, ti\u1ec1n tr\u01b0\u1edbc khi ra kh\u1ecfi qu\u1ea7y. Ti\u1ec1n, \u1ea5n ch\u1ec9 quan tr\u1ecdng ph\u1ea3i \u0111\u01b0\u1ee3c b\u1ea3o qu\u1ea3n trong k\u00e9t s\u1eaft c\u1ee7a GDV. Kh\u00f4ng \u0111\u1ec3 ti\u1ec1n m\u1eb7t tr\u00ean b\u00e0n\/qu\u1ea7y. Khi k\u1ebft th\u00fac giao d\u1ecbch M\u1ed9t l\u00e0, kh\u00f4ng c\u1eadp nh\u1eadt l\u1ecbch s\u1eed giao d\u1ecbch l\u00ean s\u1ed5 ti\u1ebft ki\u1ec7m (t\u1ea5t to\u00e1n, r\u00fat m\u1ed9t ph\u1ea7n, chi l\u00e3i, g\u1ea1ch ch\u00e9o\/c\u1eaft g\u00f3c v\u1edbi s\u1ed5 h\u1ecfng\u2026). Bi\u1ec7n ph\u00e1p QTRR: th\u1ef1c hi\u1ec7n in ngay c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn thay \u0111\u1ed5i s\u1ed1 d\u01b0 s\u1ed5 ti\u1ebft ki\u1ec7m l\u00ean s\u1ed5 sau khi c\u00e1c giao d\u1ecbch n\u00e0y \u0111\u01b0\u1ee3c duy\u1ec7t. Th\u1ef1c hi\u1ec7n l\u01b0u l\u1ea1i b\u1ea3n photo c\u00f3 x\u00e1c nh\u1eadn c\u1ee7a ki\u1ec3m so\u00e1t vi\u00ean \u0111\u1ed1i v\u1edbi s\u1ed5 ti\u1ebft ki\u1ec7m th\u1ef1c hi\u1ec7n r\u00fat m\u1ed9t ph\u1ea7n, chi l\u00e3i. Ngay sau khi th\u1ef1c hi\u1ec7n chi qu\u00e0 cho KH, GDV th\u1ef1c hi\u1ec7n ghi nh\u1eadn v\u00e0o s\u1ed5 theo d\u00f5i vi\u1ec7c KH\u00a0 \u0111\u00e3 nh\u1eadn qu\u00e0. Hai l\u00e0, b\u00e0n giao th\u1ebb kh\u00f4ng \u0111\u00fang KH\/ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n. Bi\u1ec7n ph\u00e1p QTRR: lu\u00f4n y\u00eau c\u1ea7u KH cung c\u1ea5p gi\u1ea5y t\u1edd t\u00f9y th\u00e2n khi xu\u1ea5t th\u1ebb tr\u1ea3 KH, kh\u00f4ng th\u1ef1c hi\u1ec7n tr\u1ea3 th\u1ebb cho KH kh\u00f4ng ph\u1ea3i l\u00e0 Ch\u1ee7 t\u00e0i kho\u1ea3n (tr\u1eeb tr\u01b0\u1eddng h\u1ee3p c\u00f3 Gi\u1ea5y \u1ee7y quy\u1ec1n theo \u0111\u00fang quy \u0111\u1ecbnh). Tuy\u1ec7t \u0111\u1ed1i lo\u1ea1i b\u1ecf t\u00e2m l\u00fd “n\u1ec3”\/ “chi\u1ec1u” KH quen, tu\u00e2n th\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c tr\u00ecnh t\u1ef1 th\u1ef1c hi\u1ec7n giao d\u1ecbch. Ba l\u00e0, r\u1ee7i ro qu\u1ea3n l\u00fd kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c l\u00e0m th\u1ea5t tho\u00e1t h\u1ed3 s\u01a1\/ch\u1ee9ng t\u1eeb. Bi\u1ec7n ph\u00e1p QTRR: kh\u00f4ng th\u1ef1c hi\u1ec7n c\u00e1c b\u00fat to\u00e1n n\u1ee3 ch\u1ee9ng t\u1eeb. Tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh v\u1ec1 qu\u1ea3n l\u00fd, b\u1ea3o qu\u1ea3n v\u00e0 l\u01b0u ch\u1ee9ng t\u1eeb.
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\u1ea4n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean v\u00e0 l\u00e2u d\u00e0i c\u1ee7a kh\u00e1ch h\u00e0ng (KH) \u0111\u1ed1i v\u1edbi ng\u00e2n h\u00e0ng ph\u1ee5 thu\u1ed9c ph\u1ea7n l\u1edbn v\u00e0o ng\u01b0\u1eddi giao d\u1ecbch vi\u00ean m\u00e0 h\u1ecd ti\u1ebfp x\u00fac. Giao d\u1ecbch vi\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 nh\u1eefng \u0111\u1ea1i s\u1ee9 h\u00ecnh \u1ea3nh c\u1ee7a m\u1ed9t ng\u00e2n h\u00e0ng. \u0110\u1ec3 duy tr\u00ec \u0111\u01b0\u1ee3c h\u00ecnh \u1ea3nh \u0111\u1eb9p v\u1edbi KH, giao […]<\/p>\n","protected":false},"author":2,"featured_media":9296,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9295","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ban-tin-tai-chinh"],"yoast_head":"\nNh\u1eefng b\u00ed quy\u1ebft ki\u1ec3m so\u00e1t r\u1ee7i ro cho giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng - Super News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/super-news.info\/vi\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nh\u1eefng b\u00ed quy\u1ebft ki\u1ec3m so\u00e1t r\u1ee7i ro cho giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng - Super News\" \/>\n<meta property=\"og:description\" content=\" \u1ea4n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean v\u00e0 l\u00e2u d\u00e0i c\u1ee7a kh\u00e1ch h\u00e0ng (KH) \u0111\u1ed1i v\u1edbi ng\u00e2n h\u00e0ng ph\u1ee5 thu\u1ed9c ph\u1ea7n l\u1edbn v\u00e0o ng\u01b0\u1eddi giao d\u1ecbch vi\u00ean m\u00e0 h\u1ecd ti\u1ebfp x\u00fac. Giao d\u1ecbch vi\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 nh\u1eefng \u0111\u1ea1i s\u1ee9 h\u00ecnh \u1ea3nh c\u1ee7a m\u1ed9t ng\u00e2n h\u00e0ng. \u0110\u1ec3 duy tr\u00ec \u0111\u01b0\u1ee3c h\u00ecnh \u1ea3nh \u0111\u1eb9p v\u1edbi KH, giao […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/super-news.info\/vi\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\/\" \/>\n<meta property=\"og:site_name\" content=\"Super News\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-24T06:32:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-09-24T06:32:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/09\/Nh-ng-b-quy-t-ki-m-so-t-r-i-ro-cho-giao-d-ch.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"315\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"super-news\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"super-news\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/super-news.info\\\/vi\\\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/super-news.info\\\/vi\\\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\\\/\"},\"author\":{\"name\":\"super-news\",\"@id\":\"https:\\\/\\\/super-news.info\\\/vi\\\/#\\\/schema\\\/person\\\/2d4068cb2f39cd10008c2fce578a7356\"},\"headline\":\"Nh\u1eefng b\u00ed quy\u1ebft ki\u1ec3m so\u00e1t r\u1ee7i ro cho giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng\",\"datePublished\":\"2019-09-24T06:32:23+00:00\",\"dateModified\":\"2019-09-24T06:32:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/super-news.info\\\/vi\\\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\\\/\"},\"wordCount\":2665,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/super-news.info\\\/vi\\\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/super-news.info\\\/vi\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2019\\\/09\\\/Nh-ng-b-quy-t-ki-m-so-t-r-i-ro-cho-giao-d-ch.jpg\",\"articleSection\":[\"B\u1ea2N TIN T\u00c0I CH\u00cdNH\"],\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/super-news.info\\\/vi\\\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/super-news.info\\\/vi\\\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\\\/\",\"url\":\"https:\\\/\\\/super-news.info\\\/vi\\\/nhung-bi-quyet-kiem-soat-rui-ro-cho-giao-dich-vien-ngan-hang\\\/\",\"name\":\"Nh\u1eefng b\u00ed quy\u1ebft ki\u1ec3m so\u00e1t r\u1ee7i ro cho giao d\u1ecbch vi\u00ean ng\u00e2n h\u00e0ng - 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