{"id":1134,"date":"2019-05-08T19:51:38","date_gmt":"2019-05-08T16:51:38","guid":{"rendered":"https:\/\/super-news.info\/vi\/16-cong-cu-khao-sat-va-phan-mem-khao-sat-tot-nhat-nam-2019\/"},"modified":"2019-05-08T19:51:40","modified_gmt":"2019-05-08T16:51:40","slug":"16-cong-cu-khao-sat-va-phan-mem-khao-sat-tot-nhat-nam-2019","status":"publish","type":"post","link":"https:\/\/super-news.info\/vi\/16-cong-cu-khao-sat-va-phan-mem-khao-sat-tot-nhat-nam-2019\/","title":{"rendered":"16 c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t v\u00e0 ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t t\u1ed1t nh\u1ea5t n\u0103m 2019"},"content":{"rendered":"<p> [ad_1]<br \/>\n<\/p>\n<div id=\"hs_cos_wrapper_post_body\">\n<p>D\u1eef li\u1ec7u r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o b\u1ea1n \u0111ang ch\u1ea1y m\u1ed9t chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb hi\u1ec7u qu\u1ea3 v\u00e0 th\u1ef1c s\u1ef1 l\u00e0m h\u00e0i l\u00f2ng \u0111\u1ed1i t\u01b0\u1ee3ng d\u1ef1 \u0111\u1ecbnh c\u1ee7a b\u1ea1n &#8211; th\u1ef1c t\u1ebf, c\u00e1c c\u00f4ng ty \u00e1p d\u1ee5ng ti\u1ebfp th\u1ecb d\u1ef1a tr\u00ean d\u1eef li\u1ec7u c\u00f3 kh\u1ea3 n\u0103ng sinh l\u00e3i cao g\u1ea5p s\u00e1u l\u1ea7n so v\u1edbi c\u00e1c c\u00f4ng ty kh\u00f4ng .<\/p>\n<p><!--more--><\/p>\n<p>Nh\u01b0ng vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u c\u00f3 th\u1ec3 kh\u00f3 kh\u0103n v\u00e0 \u0111\u00f4i khi kh\u00f4ng v\u1ebd n\u00ean m\u1ed9t b\u1ee9c tranh \u0111\u1ea7y \u0111\u1ee7. V\u00ed d\u1ee5, l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp blog r\u1ea5t tuy\u1ec7t, nh\u01b0ng kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i cho b\u1ea1n bi\u1ebft ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111ang c\u1ea3m nh\u1eadn th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n<p>\u0110\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 ch\u00ednh x\u00e1c v\u1ec1 \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau, th\u01b0\u01a1ng hi\u1ec7u v\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u1ee7a b\u1ea1n, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n ph\u1ea3i \u0111\u1ea7u t\u01b0 v\u00e0o ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 c\u00e2u h\u1ecfi.<\/p>\n<p>C\u00e1c c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t v\u00e0 c\u00e2u h\u1ecfi c\u00f3 th\u1ec3 gi\u00fap nh\u00f3m c\u1ee7a b\u1ea1n th\u1eed nghi\u1ec7m c\u00e1c s\u1ea3n ph\u1ea9m m\u1edbi, \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c n\u1ed7 l\u1ef1c ti\u1ebfp th\u1ecb c\u1ee7a b\u1ea1n v\u00e0 x\u00e1c \u0111\u1ecbnh th\u00eam t\u00ecnh c\u1ea3m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. V\u1edbi th\u00f4ng tin n\u00e0y, b\u1ea1n \u0111\u01b0\u1ee3c trang b\u1ecb t\u1ed1t h\u01a1n \u0111\u1ec3 ph\u1ee5c v\u1ee5 \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee7a m\u00ecnh n\u1ed9i dung, d\u1ecbch v\u1ee5 v\u00e0 s\u1ea3n ph\u1ea9m c\u00f3 li\u00ean quan v\u00e0 h\u1eefu \u00edch nh\u1ea5t.<\/p>\n<p>C\u00f3 v\u00f4 s\u1ed1 l\u1ef1a ch\u1ecdn \u0111\u1ec3 l\u1ef1a ch\u1ecdn khi n\u00f3i \u0111\u1ebfn c\u00e1c nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m &#8211; \u0111\u1ec3 gi\u00fap b\u1ea1n t\u00ecm ra th\u1ee9 t\u1ed1t nh\u1ea5t, ch\u00fang t\u00f4i \u0111\u00e3 x\u00e2y d\u1ef1ng m\u1ed9t danh s\u00e1ch c\u00e1c ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t v\u00e0 c\u00e2u h\u1ecfi hay nh\u1ea5t n\u0103m 2019. Nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y s\u1ebd gi\u00fap b\u1ea1n t\u1ea1o kh\u1ea3o s\u00e1t, th\u0103m d\u00f2 \u00fd ki\u1ebfn, c\u00e1c c\u00e2u \u0111\u1ed1 v\u00e0 c\u00e1c bi\u1ec3u m\u1eabu web, sau \u0111\u00f3 \u0111\u01b0\u1ee3c ph\u00e2n ph\u1ed1i cho ng\u01b0\u1eddi d\u00f9ng s\u1ea3n ph\u1ea9m \u0111\u1ec3 ti\u1ebfn h\u00e0nh nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng ho\u1eb7c y\u00eau c\u1ea7u ph\u1ea3n h\u1ed3i v\u00e0 \u00fd ki\u1ebfn.<\/p>\n<p>Tr\u01b0\u1edbc khi \u0111i s\u00e2u v\u00e0o danh s\u00e1ch c\u1ee7a ch\u00fang t\u00f4i, h\u00e3y kh\u00e1m ph\u00e1 m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng c\u1ea7n thi\u1ebft b\u1ea1n s\u1ebd th\u1ea5y t\u1eeb b\u1ea5t k\u1ef3 c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t n\u00e0o.<\/p>\n<p><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-6ba52ce7-bb69-4b63-965b-4ea21ba905da\"><span class=\"hs-cta-node hs-cta-6ba52ce7-bb69-4b63-965b-4ea21ba905da\" id=\"hs-cta-6ba52ce7-bb69-4b63-965b-4ea21ba905da\"><!--(if lte IE 8)>\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n<!(endif)--><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<h2><strong>C\u00e1c t\u00ednh n\u0103ng c\u1ea7n thi\u1ebft cho m\u1ed9t c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t<\/strong><\/h2>\n<p>B\u1ea1n c\u00f3 th\u1ec3 g\u1eedi c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t trong c\u1eeda s\u1ed5 b\u1eadt l\u00ean tr\u00ean trang web c\u1ee7a m\u00ecnh ho\u1eb7c email v\u1ee5 n\u1ed5, nh\u01b0ng t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t n\u00ean c\u00f3 m\u1ed9t v\u00e0i \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng:<\/p>\n<ul>\n<li>Cho ph\u00e9p t\u1ea1o v\u00e0 t\u00f9y ch\u1ec9nh c\u00e1c c\u00e2u h\u1ecfi<\/li>\n<li>Thu th\u1eadp, b\u00e1o c\u00e1o v\u00e0 l\u01b0u tr\u1eef d\u1eef li\u1ec7u ph\u1ea3n h\u1ed3i<\/li>\n<li>C\u00f3 th\u1ec3 chia s\u1ebb v\u00e0 ph\u00e2n ph\u1ed1i<\/li>\n<\/ul>\n<p>M\u1eb7c d\u00f9 \u0111\u00e2y l\u00e0 nh\u1eefng t\u00ednh n\u0103ng ph\u1ed5 bi\u1ebfn nh\u1ea5t, nh\u01b0ng lu\u00f4n lu\u00f4n n\u00ean hi\u1ec3u tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng s\u1ebd l\u00e0 g\u00ec \u0111\u1ed1i v\u1edbi ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y s\u1ebd cho ph\u00e9p b\u1ea1n x\u00e1c \u0111\u1ecbnh xem b\u1ea1n c\u00f3 c\u1ea7n m\u1ed9t c\u00f4ng c\u1ee5 v\u1edbi c\u00e1c t\u00ednh n\u0103ng n\u00e2ng cao h\u01a1n kh\u00f4ng.<\/p>\n<p>M\u1ed9t s\u1ed1 c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t chuy\u00ean nghi\u1ec7p s\u1ebd cho ph\u00e9p c\u00e1c ch\u1ee9c n\u0103ng nh\u01b0:<\/p>\n<ul>\n<li><strong>Logic kh\u1ea3o s\u00e1t th\u00f4ng minh<\/strong>: ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 b\u1ecf qua c\u00e1c ph\u1ea7n nh\u1ea5t \u0111\u1ecbnh c\u1ee7a kh\u1ea3o s\u00e1t, d\u1ef1a tr\u00ean c\u00e1c ph\u1ea3n h\u1ed3i tr\u01b0\u1edbc \u0111\u00f3<\/li>\n<li><strong>\u0110\u01b0\u1eddng \u1ed1ng<\/strong>: ch\u00e8n v\u0103n b\u1ea3n tr\u1ea3 l\u1eddi t\u1eeb m\u1ed9t c\u00e2u h\u1ecfi tr\u01b0\u1edbc v\u00e0o m\u1ed9t c\u00e2u h\u1ecfi kh\u00e1c<\/li>\n<li><strong>Ng\u1eabu nhi\u00ean<\/strong>: ch\u1ecdn ng\u1eabu nhi\u00ean th\u1ee9 t\u1ef1 c\u00e2u h\u1ecfi c\u1ee7a b\u1ea1n \u0111\u1ec3 ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng mu\u1ed1n ch\u1ecdn t\u00f9y ch\u1ecdn \u0111\u1ea7u ti\u00ean ch\u1ec9 v\u00ec v\u1ecb tr\u00ed<\/li>\n<li><strong>C\u00e2u h\u1ecfi bi\u1ebfn h\u00ecnh<\/strong>: khi x\u1eed l\u00fd c\u00e1c kh\u1ea3o s\u00e1t ph\u1ee9c t\u1ea1p v\u00e0 nhi\u1ec1u c\u00e2u h\u1ecfi tr\u1ea3 l\u1eddi, th\u1eadt h\u1eefu \u00edch khi c\u00f3 th\u1ec3 thay \u0111\u1ed5i lo\u1ea1i c\u00e2u h\u1ecfi m\u00e0 b\u1ea1n \u0111ang x\u00e2y d\u1ef1ng, thay v\u00ec b\u1eaft \u0111\u1ea7u l\u1ea1i<\/li>\n<\/ul>\n<p>Ti\u1ebfp theo, h\u00e3y kh\u00e1m ph\u00e1 m\u1ed9t s\u1ed1 ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t v\u00e0 c\u00f4ng c\u1ee5 c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c x\u1ebfp h\u1ea1ng h\u00e0ng \u0111\u1ea7u tr\u00ean th\u1ecb tr\u01b0\u1eddng hi\u1ec7n nay.<\/p>\n<p>            <span id=\"hs_cos_wrapper_blog_featured_snippet\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_custom_widget\" style=\"\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"custom_widget\"><\/p>\n<div class=\"hsg-featured-snippet\">\n<div class=\"hsg-featured-snippet__wrapper\">\n<h2>16 ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t v\u00e0 c\u00f4ng c\u1ee5 c\u00e2u h\u1ecfi hay nh\u1ea5t n\u0103m 2019<\/h2>\n<div class=\"hsg-featured-snippet__wrapper--content\" data-type=\"ordered\">\n<ol>\n<li>HubSpot<\/li>\n<li>Kh\u1ea3o s\u00e1t m\u1ecdi n\u01a1i<\/li>\n<li>T\u1ed1t nh\u1ea5t<\/li>\n<li>\u1ee6ng h\u1ed9<\/li>\n<li>MySurveyLab<\/li>\n<li>Trung t\u00e2m<\/li>\n<li>Vui m\u1eebng<\/li>\n<li>C\u00e1 m\u1eadp<\/li>\n<li>C\u00f3<\/li>\n<li>B\u1eaft \u0111\u1ea7u<\/li>\n<li>M\u1eaft chim<\/li>\n<li>Google Forms<\/li>\n<li>HotJar<\/li>\n<li>Tr\u1ecdng t\u00e0i<\/li>\n<li>Ki\u1ec3u ch\u1eef<\/li>\n<li>Qualaroo<\/li>\n<\/ol>\n<\/div><\/div>\n<\/div>\n<p><\/span><\/p>\n<h3>1. HubSpot<\/h3>\n<p>L\u00e0 trung t\u00e2m ho\u1ea1t \u0111\u1ed9ng cu\u1ed1i c\u00f9ng d\u00e0nh cho c\u00e1c chuy\u00ean gia ti\u1ebfp th\u1ecb v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng, HubSpot bao g\u1ed3m c\u00e1c c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn c\u1ee7a ri\u00eang m\u00ecnh v\u1edbi n\u1ec1n t\u1ea3ng c\u1ee7a n\u00f3. HubSpot cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p thu th\u1eadp th\u00f4ng tin ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd b\u1eb1ng c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t, \u0111i\u1ec3m qu\u1ea3ng b\u00e1 m\u1ea1ng (NPS), \u0111i\u1ec3m n\u1ed7 l\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng (CES) v\u00e0 kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng (CSAT). C\u00f4ng c\u1ee5 n\u00e0y c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00f9y ch\u1ec9nh v\u00e0 cho ph\u00e9p b\u1ea1n ch\u1ecdn lo\u1ea1i kh\u1ea3o s\u00e1t t\u1ed1t nh\u1ea5t cho m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. Ngo\u00e0i ra, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch v\u00e0 b\u00e1o c\u00e1o \u0111\u1ec3 t\u00ecm ra c\u00e1ch c\u1ea3i thi\u1ec7n doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: B\u1eaft \u0111\u1ea7u \u1edf m\u1ee9c 400 \u0111\u00f4 la m\u1ed7i th\u00e1ng<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334296_297_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<h3>2. Kh\u1ea3o s\u00e1t m\u1ecdi n\u01a1i<\/h3>\n<p>Kh\u1ea3o s\u00e1t B\u1ea5t c\u1ee9 n\u01a1i n\u00e0o l\u00e0 ph\u1ea7n m\u1ec1m \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c c\u00e2u \u0111\u1ed1 v\u00e0 kh\u1ea3o s\u00e1t h\u1ea5p d\u1eabn, t\u01b0\u01a1ng t\u00e1c v\u00e0 di \u0111\u1ed9ng. C\u00e1c c\u00f4ng ty nh\u01b0 Capgemini, Eneco, EDF v\u00e0 Bare International s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 n\u00e0y \u0111\u1ec3 \u0111\u1ebfn g\u1ea7n h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch h\u1ea5p d\u1eabn. C\u00e1c kh\u1ea3o s\u00e1t n\u00e0y d\u1ec5 d\u00e0ng t\u01b0\u01a1ng t\u00e1c v\u00e0 s\u1eed d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng di \u0111\u1ed9ng m\u1edbi nh\u1ea5t, \u0111\u1ea3m b\u1ea3o b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1ed1t nh\u1ea5t cho c\u00f4ng ty c\u1ee7a m\u00ecnh. \u0110\u1ea1i \u0111a s\u1ed1 ng\u01b0\u1eddi d\u00f9ng \u0111ang ca ng\u1ee3i c\u1ea3 thi\u1ebft k\u1ebf \u0111\u1eb9p v\u00e0 s\u1ef1 phong ph\u00fa c\u1ee7a c\u00e1c t\u00f9y ch\u1ecdn t\u00f9y ch\u1ec9nh.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: Basic l\u00e0 mi\u1ec5n ph\u00ed v\u00e0 Professional l\u00e0 $ 45 m\u1ed7i th\u00e1ng (c\u0169ng c\u00f3 c\u00e1c g\u00f3i doanh nghi\u1ec7p v\u00e0 thi\u1ebft y\u1ebfu)<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334297_52_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: SurveyAnyplace.com<\/em><\/p>\n<h3>3. Tuy\u1ec7t v\u1eddi<\/h3>\n<p>Nicereply \u0111\u00e3 xu\u1ea5t hi\u1ec7n \u0111\u01b0\u1ee3c m\u1ed9t th\u1eddi gian v\u00e0 cung c\u1ea5p cho c\u00e1c doanh nghi\u1ec7p c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c kh\u1ea3o s\u00e1t v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng (CSAT), \u0111i\u1ec3m qu\u1ea3ng b\u00e1 m\u1ea1ng (NPS) v\u00e0 \u0111i\u1ec3m n\u1ed7 l\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng (CES). C\u00f4ng c\u1ee5 t\u00edch h\u1ee3p v\u1edbi nhi\u1ec1u CRM ph\u1ed5 bi\u1ebfn bao g\u1ed3m HubSpot, SalesForce v\u00e0 Zendesk v\u00e0 c\u00f3 c\u00e1c ch\u1ee9c n\u0103ng ph\u00e2n t\u00edch v\u00e0 theo d\u00f5i.<\/p>\n<p>Nicereply c\u00f3 m\u1ed9t giao di\u1ec7n \u0111\u1eb9p, nh\u01b0ng n\u00f3 c\u0169ng d\u1ec5 d\u00e0ng t\u00f9y ch\u1ec9nh m\u00e0 kh\u00f4ng c\u1ea7n b\u1ea5t k\u1ef3 m\u00e3 h\u00f3a n\u00e0o c\u1ea7n thi\u1ebft. M\u1eb7c d\u00f9 h\u1ea7u h\u1ebft c\u00e1c \u0111\u00e1nh gi\u00e1 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec1u t\u00edch c\u1ef1c, m\u1ed9t s\u1ed1 kh\u00e1ch h\u00e0ng l\u01b0u \u00fd r\u1eb1ng vi\u1ec7c thi\u1ebfu \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng cho Nicereply.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: Mini v\u1edbi gi\u00e1 39 \u0111\u00f4 la m\u1ed7i th\u00e1ng, B\u1eaft \u0111\u1ea7u v\u1edbi 79 \u0111\u00f4 la m\u1ed7i th\u00e1ng, T\u0103ng tr\u01b0\u1edfng v\u1edbi gi\u00e1 159 \u0111\u00f4 la m\u1ed7i th\u00e1ng v\u00e0 Kinh doanh v\u1edbi gi\u00e1 239 \u0111\u00f4 la m\u1ed7i th\u00e1ng<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334297_930_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: NiceReply.com<\/em><\/p>\n<h3>4. Ch\u1ee7 tr\u01b0\u01a1ng<\/h3>\n<p>Advocantly cho ph\u00e9p b\u1ea1n ch\u1ea1y c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh v\u1eadn \u0111\u1ed9ng kh\u00e1ch h\u00e0ng s\u1ebd t\u1ea1o ra c\u00e1c \u0111\u00e1nh gi\u00e1, gi\u1edbi thi\u1ec7u v\u00e0 nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p. C\u00f4ng c\u1ee5 n\u00e0y cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c chi\u1ebfn d\u1ecbch t\u1ea1o \u0111\u00e1nh gi\u00e1 th\u00f4ng qua email v\u00e0 in.<\/p>\n<p>Tr\u00ean h\u1ebft, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t danh ti\u1ebfng c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch b\u1eaft nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd tr\u01b0\u1edbc khi h\u1ecd ti\u1ebfp c\u1eadn c\u00e1c trang web \u0111\u00e1nh gi\u00e1. N\u00f3 bao g\u1ed3m ch\u1ee9c n\u0103ng ph\u00e2n t\u00edch cho ph\u00e9p b\u1ea1n \u01b0\u1edbc t\u00ednh ROI c\u1ee7a c\u00e1c \u0111\u00e1nh gi\u00e1 c\u1ee7a b\u1ea1n v\u00e0 xem xu h\u01b0\u1edbng trong n\u1ed9i dung \u0111\u00e1nh gi\u00e1.<\/p>\n<p>H\u1ea7u h\u1ebft ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec1u \u1ea5n t\u01b0\u1ee3ng v\u1edbi vi\u1ec7c d\u1ec5 d\u00e0ng thi\u1ebft l\u1eadp v\u00e0 t\u00f9y ch\u1ec9nh. H\u1ecd c\u0169ng khen ng\u1ee3i ph\u1ea3n \u1ee9ng nhanh ch\u00f3ng c\u1ee7a nh\u00f3m h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a Advocantly.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: Tr\u00edch d\u1eabn theo y\u00eau c\u1ea7u<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/16-cong-cu-khao-sat-va-phan-mem-khao-sat.jpeg\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: F6s.com<\/em><\/p>\n<h3>5. MySurveyLab<\/h3>\n<p>MySurveyLab l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn v\u00e0 ph\u1ea7n m\u1ec1m c\u00e2u h\u1ecfi cho ph\u00e9p b\u1ea1n t\u1ea1o kh\u1ea3o s\u00e1t, t\u1ef1 \u0111\u1ed9ng h\u00f3a b\u1ed9 s\u01b0u t\u1eadp ph\u1ea3n h\u1ed3i v\u00e0 t\u1ea1o b\u00e1o c\u00e1o.<\/p>\n<p>C\u00f4ng c\u1ee5 n\u00e0y c\u0169ng cho ph\u00e9p nhi\u1ec1u k\u00eanh thu th\u1eadp d\u1eef li\u1ec7u, bao g\u1ed3m kh\u1ea3o s\u00e1t tr\u00ean PC \/ laptop, di \u0111\u1ed9ng, SMS v\u00e0 M\u00e3 QR, c\u0169ng nh\u01b0 h\u1ed7 tr\u1ee3 \u0111a ng\u00f4n ng\u1eef. N\u00f3 t\u00edch h\u1ee3p v\u1edbi h\u1ea7u h\u1ebft c\u00e1c h\u1ec7 th\u1ed1ng CRM v\u00e0 b\u1ed9 ph\u1eadn tr\u1ee3 gi\u00fap ph\u1ed5 bi\u1ebfn. H\u1ea7u h\u1ebft ng\u01b0\u1eddi d\u00f9ng \u0111\u00e1nh gi\u00e1 cao c\u00e1ch t\u1ed5 ch\u1ee9c b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n v\u00e0 c\u00e1ch d\u1ec5 d\u00e0ng \u0111\u1ec3 thi\u1ebft l\u1eadp kh\u1ea3o s\u00e1t.<\/p>\n<p>M\u1ed9t s\u1ed1 ng\u01b0\u1eddi d\u00f9ng tin r\u1eb1ng thi\u1ebft k\u1ebf c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng l\u00e0m m\u1edbi, nh\u01b0ng n\u00f3 kh\u00f4ng c\u1ea7n thi\u1ebft.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: Ng\u01b0\u1eddi kh\u1edfi x\u01b0\u1edbng v\u1edbi gi\u00e1 $ 29 m\u1ed7i th\u00e1ng, Ti\u00eau chu\u1ea9n $ 39 m\u1ed7i th\u00e1ng, Chuy\u00ean nghi\u1ec7p v\u1edbi $ 149 m\u1ed7i th\u00e1ng ho\u1eb7c Doanh nghi\u1ec7p, y\u00eau c\u1ea7u \u0111\u1eb7t gi\u00e1 t\u00f9y ch\u1ec9nh<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334297_71_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: MySurveyLab.com<\/em><\/p>\n<h3>6. Trung t\u00e2m<\/h3>\n<p>Centiment l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 s\u00e1ng t\u1ea1o m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 kh\u1ea3o s\u00e1t g\u1ea7n nh\u01b0 b\u1ea5t k\u1ef3 \u0111\u1ed1i t\u01b0\u1ee3ng ng\u01b0\u1eddi ti\u00eau d\u00f9ng ho\u1eb7c B2B n\u00e0o. N\u00f3 s\u1eed d\u1ee5ng k\u1ebft h\u1ee3p chi\u1ebfn l\u01b0\u1ee3c gi\u1eefa t\u01b0 v\u1ea5n, neurodata \u0111\u1ed9c quy\u1ec1n v\u00e0 AI \u0111\u1ec3 cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft gi\u00fap th\u00fac \u0111\u1ea9y chi\u1ebfn l\u01b0\u1ee3c kinh doanh. Centiment d\u1ef1a v\u00e0o suy ngh\u0129 c\u1ee7a con ng\u01b0\u1eddi \u0111\u1ec3 trao quy\u1ec1n cho c\u00e1c chi\u1ebfn l\u01b0\u1ee3c n\u1ed9i dung th\u1ef1c s\u1ef1 \u0111a d\u1ea1ng v\u00e0 c\u00f3 m\u1ee5c \u0111\u00edch nh\u1eb1m trao quy\u1ec1n v\u00e0 thu h\u00fat ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: Tr\u00edch d\u1eabn theo y\u00eau c\u1ea7u<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334297_231_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: Centiment.com<\/em><\/p>\n<h3>7. Th\u00edch th\u00fa<\/h3>\n<p>Delighted cung c\u1ea5p nhi\u1ec1u c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i v\u1ec1 d\u1ecbch v\u1ee5 ho\u1eb7c s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh, bao g\u1ed3m \u0111i\u1ec3m NPS, s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, hi\u1ec7u qu\u1ea3 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, ng\u00f4i sao, m\u1eb7t c\u01b0\u1eddi v\u00e0 ng\u00f3n tay c\u00e1i l\u00ean \/ xu\u1ed1ng. B\u1ea1n c\u00f3 th\u1ec3 kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng qua email, SMS ho\u1eb7c li\u00ean k\u1ebft v\u00e0 ph\u1ea3n h\u1ed3i \u0111\u1ebfn trong th\u1eddi gian th\u1ef1c.<\/p>\n<p>Kh\u00e1ch h\u00e0ng \u0111\u1ec1 c\u1eadp \u0111\u1ebfn s\u1ef1 d\u1ec5 d\u00e0ng c\u1ee7a c\u1ea5u h\u00ecnh \u1ee9ng d\u1ee5ng. Ngo\u00e0i ra, Delighted cung c\u1ea5p h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u1ea5n t\u01b0\u1ee3ng \u0111\u1ec3 gi\u00fap b\u1ea1n t\u1ea1o ra m\u1ed9t quy tr\u00ecnh l\u00e0m vi\u1ec7c t\u1ed1t h\u01a1n. Tuy nhi\u00ean, theo ng\u01b0\u1eddi d\u00f9ng, c\u00f3 m\u1ed9t v\u00e0i b\u1ea3n l\u1ec1 v\u1edbi ch\u1ee9c n\u0103ng g\u1eafn th\u1ebb v\u00e0 l\u1ecdc.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: B\u1eaft \u0111\u1ea7u mi\u1ec5n ph\u00ed v\u00e0 sau \u0111\u00f3 l\u00e0 $ 89 m\u1ed7i th\u00e1ng cho m\u1ed9t n\u1ec1n t\u1ea3ng v\u00e0 t\u1ed1i \u0111a n\u0103m ng\u01b0\u1eddi d\u00f9ng, $ 224 m\u1ed7i th\u00e1ng cho t\u1ea5t c\u1ea3 c\u00e1c n\u1ec1n t\u1ea3ng v\u00e0 t\u1ed1i \u0111a 10 ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c gi\u00e1 t\u00f9y ch\u1ec9nh cho Doanh nghi\u1ec7p<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334297_218_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: Delighted.com<\/em><\/p>\n<h3>8. C\u00e1 m\u1eadp<\/h3>\n<p>Pollfish l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng t\u1ef1 ph\u1ee5c v\u1ee5 cung c\u1ea5p ph\u1ea3n \u1ee9ng th\u1eddi gian th\u1ef1c t\u1eeb ng\u01b0\u1eddi ti\u00eau d\u00f9ng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi. N\u00f3 cho ph\u00e9p b\u1ea1n t\u1ea1o kh\u1ea3o s\u00e1t nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3. Cu\u1ed9c th\u0103m d\u00f2 t\u1ef1 h\u00e0o c\u00f3 h\u01a1n 600 tri\u1ec7u ng\u01b0\u1eddi d\u00f9ng tr\u00ean to\u00e0n c\u1ea7u, v\u00ec v\u1eady b\u1ea1n c\u00f3 m\u1ed9t ph\u1ea1m vi ti\u1ec1m n\u0103ng l\u1edbn.<\/p>\n<p>Tuy nhi\u00ean, v\u1edbi nh\u00f3m kh\u1ea3o s\u00e1t l\u1edbn nh\u01b0 v\u1eady, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ki\u1ec3m tra kh\u1ea3 n\u0103ng ph\u00e2n kh\u00fac \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng hi\u1ec3u bi\u1ebft c\u1ea7n thi\u1ebft cho doanh nghi\u1ec7p c\u1ee5 th\u1ec3 c\u1ee7a m\u00ecnh. C\u00f4ng c\u1ee5 n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng t\u1ed1t nh\u1ea5t cho c\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng nh\u01b0 x\u00e2y d\u1ef1ng personas, ki\u1ec3m tra kh\u00e1i ni\u1ec7m, NPS ho\u1eb7c \u0111\u00e1nh gi\u00e1 tr\u1ef1c tuy\u1ebfn c\u00e1c \u1ee9ng d\u1ee5ng.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: B\u1eaft \u0111\u1ea7u mi\u1ec5n ph\u00ed, $ 8.400 cho doanh nghi\u1ec7p v\u00e0 $ 24.000 cho doanh nghi\u1ec7p<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334297_217_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 10px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: Pollfish.com<\/em><\/p>\n<h3>9. C\u00f3<\/h3>\n<p>YesInsights l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng cho ph\u00e9p b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng ngay l\u1eadp t\u1ee9c th\u00f4ng qua c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t NPS tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c n\u1ec1n t\u1ea3ng, bao g\u1ed3m email, b\u00e0i \u0111\u0103ng tr\u00ean blog v\u00e0 ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i. Ng\u01b0\u1eddi d\u00f9ng r\u1ea5t \u1ea5n t\u01b0\u1ee3ng v\u1edbi c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t linh ho\u1ea1t v\u00e0 d\u1ec5 d\u00e0ng t\u00f9y ch\u1ec9nh ch\u00fang. Ngo\u00e0i ra, c\u00f4ng c\u1ee5 cung c\u1ea5p nhi\u1ec1u t\u00edch h\u1ee3p, gi\u00fap d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: 20 \u0111\u00f4 la m\u1ed7i th\u00e1ng cho c\u00e1 nh\u00e2n, 79 \u0111\u00f4 la m\u1ed7i th\u00e1ng cho kh\u1edfi nghi\u1ec7p, 149 \u0111\u00f4 la m\u1ed7i th\u00e1ng cho t\u0103ng tr\u01b0\u1edfng v\u00e0 t\u00f9y ch\u1ec9nh cho doanh nghi\u1ec7p<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334298_337_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n \u1ea3nh: YesInsights.com<\/em><\/p>\n<h3>10. Kh\u1edfi \u0111\u1ea7u<\/h3>\n<p>Startquestion l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u1ec3 t\u1ea1o c\u00e1c b\u1ea3ng c\u00e2u h\u1ecfi, t\u1eeb c\u00e1c kh\u1ea3o s\u00e1t \u0111\u01a1n gi\u1ea3n \u0111\u1ebfn c\u00e1c h\u00ecnh th\u1ee9c n\u00e2ng cao. N\u00f3 c\u00f3 h\u01a1n 50 m\u1eabu \u0111\u1ec3 t\u00f9y ch\u1ec9nh c\u00e1c kh\u1ea3o s\u00e1t c\u1ee7a b\u1ea1n, cho ph\u00e9p b\u1ea1n g\u1eedi kh\u1ea3o s\u00e1t d\u01b0\u1edbi d\u1ea1ng li\u00ean k\u1ebft ho\u1eb7c trong email v\u00e0 c\u00f3 c\u00e1c ch\u1ee9c n\u0103ng xu\u1ea5t ph\u00e2n t\u00edch v\u00e0 b\u00e1o c\u00e1o.<\/p>\n<p>Startquestion c\u00f3 giao di\u1ec7n r\u1ea5t d\u1ec5 s\u1eed d\u1ee5ng v\u00e0 ng\u01b0\u1eddi d\u00f9ng ch\u1ee7 y\u1ebfu bi\u1ebft \u01a1n c\u00e1c t\u00f9y ch\u1ecdn kh\u1ea3o s\u00e1t \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc.<\/p>\n<p>Gi\u00e1: d\u00f9ng th\u1eed mi\u1ec5n ph\u00ed 14 ng\u00e0y, 49 \u0111\u00f4 la m\u1ed7i th\u00e1ng cho T\u00e0i kho\u1ea3n doanh nghi\u1ec7p, 99 \u0111\u00f4 la m\u1ed7i th\u00e1ng cho T\u00e0i kho\u1ea3n doanh nghi\u1ec7p v\u00e0 gi\u00e1 t\u00f9y ch\u1ec9nh cho VIP Suite.<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334298_408_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: Startquestion.com<\/em><\/p>\n<h3>11. BirdEye<\/h3>\n<p>BirdEye l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng SaaS gi\u00fap c\u00e1c doanh nghi\u1ec7p \u0111\u1ebfn g\u1ea7n h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd. Gi\u1ea3i ph\u00e1p kh\u1ea3o s\u00e1t c\u1ee7a h\u1ecd n\u1eafm b\u1eaft ph\u1ea3n h\u1ed3i v\u00e0 x\u1ebfp h\u1ea1ng th\u1eddi gian th\u1ef1c tr\u00ean nhi\u1ec1u k\u00eanh, bao g\u1ed3m c\u00e1c trang web \u0111\u00e1nh gi\u00e1, ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i v\u00e0 kh\u1ea3o s\u00e1t.<\/p>\n<p>Ph\u1ea7n m\u1ec1m t\u1ea5t c\u1ea3 trong m\u1ed9t n\u00e0y bao g\u1ed3m gi\u00e1m s\u00e1t \u0111\u00e1nh gi\u00e1, t\u1ea1o \u0111\u00e1nh gi\u00e1, ti\u1ebfp th\u1ecb \u0111\u00e1nh gi\u00e1, kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng, x\u00e3 h\u1ed9i, b\u00e1n v\u00e9 h\u1ed7 tr\u1ee3, danh s\u00e1ch, webchat, hi\u1ec3u bi\u1ebft kinh doanh v\u00e0 \u0111i\u1ec3m chu\u1ea9n c\u1ea1nh tranh. H\u1ea7u h\u1ebft ng\u01b0\u1eddi d\u00f9ng \u0111\u00e1nh gi\u00e1 cao c\u1ea3 t\u1ed1c \u0111\u1ed9 v\u00e0 t\u00ednh d\u1ec5 s\u1eed d\u1ee5ng c\u1ee7a c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t n\u00e0y &#8211; ngo\u00e0i ra, n\u00f3 kh\u00f4ng c\u00f3 \u0111\u01b0\u1eddng cong h\u1ecdc t\u1eadp l\u1edbn, v\u00ec v\u1eady b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u ngay l\u1eadp t\u1ee9c.<\/p>\n<p>Gi\u00e1: $ 83 m\u1ed7i th\u00e1ng cho Ng\u01b0\u1eddi kh\u1edfi x\u01b0\u1edbng, $ 200 m\u1ed7i th\u00e1ng cho Ti\u00eau chu\u1ea9n, $ 250 m\u1ed7i th\u00e1ng cho Chuy\u00ean nghi\u1ec7p v\u00e0 gi\u00e1 t\u00f9y ch\u1ec9nh cho Premium.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334298_866_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"birdeye &quot;width =&quot; 1556 &quot;style =&quot; width: 1556px; &quot;srcset =&quot; https:\/\/blog.hubspot.com\/hs-fs\/hubfs\/birdeye.png?ference=778&amp;name=birdeye.png 778w, https:\/\/ \/blog.hubspot.com\/hs-fs\/hubfs\/birdeye.png?ference=1556&amp;name=birdeye.png 1556w, https: \/\/blog.hubspot.com\/hs-fs\/hubfs\/birdeye.png? birdeye.png 2334w, https:\/\/blog.hubspot.com\/hs-fs\/hubfs\/birdeye.png?ference=3112&amp;name=birdeye.png 3112w, https:\/\/blog.hubspot.com\/hs-fs\/hubfs\/ birdeye.png? width = 3890 &amp; name = birdeye.png 3890w, https:\/\/blog.hubspot.com\/hs-fs\/hubfs\/birdeye.png? thong = 4668 &amp; name = pateeye 1556px) 100vw, 1556px\"\/><\/p>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: BirdEye.com<\/em><\/p>\n<h3>12. Google Forms<\/h3>\n<p>N\u1ebfu b\u1ea1n ch\u01b0a quen v\u1edbi vi\u1ec7c t\u1ea1o kh\u1ea3o s\u00e1t v\u00e0 b\u1ea3ng c\u00e2u h\u1ecfi, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e3 s\u1eed d\u1ee5ng Google Bi\u1ec3u m\u1eabu &#8211; \u0111\u00f3 l\u00e0 t\u00f9y ch\u1ecdn d\u00e0nh cho ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u v\u00e0 l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn mi\u1ec5n ph\u00ed ph\u1ed5 bi\u1ebfn nh\u1ea5t hi\u1ec7n c\u00f3. Google Forms cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c t\u00f9y ch\u1ecdn cho c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn. N\u1ebfu b\u1ea1n \u0111\u00e3 s\u1eed d\u1ee5ng m\u1ed9t s\u1ed1 s\u1ea3n ph\u1ea9m c\u1ee7a Google tr\u01b0\u1edbc \u0111\u00e2y, ch\u1eb3ng h\u1ea1n nh\u01b0 Google Sheets, th\u00ec b\u1ea1n s\u1ebd kh\u00f4ng g\u1eb7p v\u1ea5n \u0111\u1ec1 g\u00ec khi thi\u1ebft l\u1eadp Google Form. Tuy nhi\u00ean, Google Forms kh\u00f4ng cho ph\u00e9p ph\u00e2n t\u00edch d\u1eef li\u1ec7u r\u1ea5t ph\u1ee9c t\u1ea1p.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: Mi\u1ec5n ph\u00ed<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334298_999_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: GoogleDocs.com<\/em><\/p>\n<h3>13. HotJar<\/h3>\n<p>HotJar t\u1ea1o c\u00f4ng c\u1ee5 ph\u1ea3n h\u1ed3i v\u00e0 ph\u00e2n t\u00edch \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch truy c\u1eadp trang web c\u1ee7a b\u1ea1n. N\u00f3 cung c\u1ea5p c\u00e1c cu\u1ed9c th\u0103m d\u00f2, kh\u1ea3o s\u00e1t, b\u1ea3n \u0111\u1ed3 nhi\u1ec7t, ph\u1ec5u chuy\u1ec3n \u0111\u1ed5i, ph\u00e2n t\u00edch bi\u1ec3u m\u1eabu v\u00e0 th\u1eadm ch\u00ed c\u1ea3 ng\u01b0\u1eddi d\u00f9ng th\u1eed nghi\u1ec7m. M\u1eb7c d\u00f9 HotJar th\u01b0\u1eddng \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a trang web, n\u00f3 v\u1eabn cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng kh\u1ea3o s\u00e1t \u1ea5n t\u01b0\u1ee3ng \u0111\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. Th\u00eam v\u00e0o \u0111\u00f3, HotJar cung c\u1ea5p m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng c\u1ee7a n\u00f3 mi\u1ec5n ph\u00ed \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 d\u00f9ng th\u1eed tr\u01b0\u1edbc khi tr\u1ea3 ti\u1ec1n cho b\u1ea5t k\u1ef3 ch\u1ee9c n\u0103ng b\u1ed5 sung n\u00e0o.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: Mi\u1ec5n ph\u00ed cho C\u01a1 b\u1ea3n, $ 29 m\u1ed7i th\u00e1ng cho Plus, $ 89 m\u1ed7i th\u00e1ng cho Doanh nghi\u1ec7p, t\u1ea5t c\u1ea3 c\u00e1c c\u00e1ch \u0111\u1ec3 \u0111\u1ecbnh gi\u00e1 t\u00f9y ch\u1ec9nh cho \u0110\u1ea1i l\u00fd<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334298_539_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n \u1ea3nh: HotJar.com<\/em><\/p>\n<h3>14. Tr\u1ecdng t\u00e0i<\/h3>\n<p>Arbit l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng kh\u1ea3o s\u00e1t v\u00e0 nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng k\u1ebft n\u1ed1i b\u1ea1n v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n.<\/p>\n<p>C\u00e1c ngu\u1ed3n c\u00f4ng ty tr\u1ea3 l\u1eddi \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i ch\u1ea5t l\u01b0\u1ee3ng cao nh\u1ea5t v\u1edbi gi\u00e1 hi\u1ec7u qu\u1ea3 nh\u1ea5t. Nh\u00f3m c\u1ee7a Arbit c\u0169ng cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n \u0111\u1ec3 gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng c\u00e1c kh\u1ea3o s\u00e1t v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 ph\u00e2n t\u00edch t\u1ed1t h\u01a1n, cung c\u1ea5p c\u1ea3 n\u1ec1n t\u1ea3ng DIY v\u00e0 n\u1ec1n t\u1ea3ng v\u00e0 d\u1ecbch v\u1ee5 DIWY (Do-It-With-You), t\u00f9y thu\u1ed9c v\u00e0o nhu c\u1ea7u c\u1ee7a c\u00f4ng ty b\u1ea1n.<\/p>\n<p>Ng\u01b0\u1eddi d\u00f9ng \u0111\u00e1nh gi\u00e1 c\u00f4ng c\u1ee5 n\u00e0y l\u00e0 hi\u1ec7u qu\u1ea3 chi ph\u00ed. M\u1eb7c d\u00f9 c\u00f3 m\u1ed9t v\u00e0i ph\u00e0n n\u00e0n v\u1ec1 c\u00e0i \u0111\u1eb7t b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n, nh\u01b0ng kh\u00f4ng c\u00f3 g\u00ec l\u00e0m h\u1ecfng quy tr\u00ecnh l\u00e0m vi\u1ec7c.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: Tr\u00edch d\u1eabn theo y\u00eau c\u1ea7u<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334298_677_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n \u1ea3nh: Blog Arbit<\/em><\/p>\n<h3>15. Ki\u1ec3u ch\u1eef<\/h3>\n<p>Ki\u1ec3u ch\u1eef gi\u00fap b\u1ea1n thu th\u1eadp th\u00f4ng tin ph\u1ea3n h\u1ed3i, \u0111\u0103ng k\u00fd m\u1ecdi ng\u01b0\u1eddi cho c\u00e1c s\u1ef1 ki\u1ec7n, nh\u1eadn \u0111\u01a1n xin vi\u1ec7c, thanh to\u00e1n v\u00e0 t\u1ea1o ra c\u00e1c c\u00e2u \u0111\u1ed1 h\u1ea5p d\u1eabn ho\u1eb7c c\u00e1c c\u00e2u chuy\u1ec7n t\u01b0\u01a1ng t\u00e1c. Ng\u01b0\u1eddi d\u00f9ng th\u00edch giao di\u1ec7n tr\u1ef1c quan, thi\u1ebft k\u1ebf c\u1ee7a \u1ee9ng d\u1ee5ng v\u00e0 giao di\u1ec7n d\u1ec5 s\u1eed d\u1ee5ng.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: Mi\u1ec5n ph\u00ed cho C\u01a1 b\u1ea3n, $ 30 m\u1ed7i th\u00e1ng cho Chuy\u00ean nghi\u1ec7p v\u00e0 $ 59 m\u1ed7i th\u00e1ng cho Pro +<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334298_761_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: typeform.com<\/em><\/p>\n<p>16. Qualaroo<\/p>\n<p>Qualaroo l\u00e0 m\u1ed9t c\u00f4ng ty SaaS cho ph\u00e9p c\u00e1c c\u00f4ng ty \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng hi\u1ec3u bi\u1ebft c\u00f3 gi\u00e1 tr\u1ecb t\u1eeb kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd trong th\u1eddi gian th\u1ef1c. Hi\u1ec3u &quot;l\u00fd do&quot; gi\u00fap th\u00fac \u0111\u1ea9y k\u1ebft qu\u1ea3 kinh doanh t\u1ed1t h\u01a1n &#8211; t\u1eeb c\u1ea3i thi\u1ec7n t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i web c\u1ee7a b\u1ea1n \u0111\u1ebfn t\u0103ng m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a s\u1ea3n ph\u1ea9m v\u00e0 gi\u1ea3m chi ph\u00ed. H\u1ea7u h\u1ebft ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec1u h\u00e0i l\u00f2ng v\u1edbi c\u00e1ch d\u1ec5 d\u00e0ng l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c kh\u1ea3o s\u00e1t c\u1ee7a Qualaroo. Ngo\u00e0i ra, h\u1ecd t\u00ecm th\u1ea5y c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 kh\u1ea3 n\u0103ng xu\u1ea5t t\u01b0\u01a1ng \u0111\u1ed1i \u0111\u01a1n gi\u1ea3n.<\/p>\n<p>Qualaroo cung c\u1ea5p m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn th\u00fa v\u1ecb \u0111\u1ec3 \u0111o l\u01b0\u1eddng ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 &quot;Ph\u00e2n t\u00edch t\u00ecnh c\u1ea3m&quot; c\u1ee7a tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o c\u1ee7a IBM, Watson. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng AI trong ph\u01b0\u01a1ng ph\u00e1p c\u1ee7a h\u1ecd, Qualaroo c\u00f3 th\u1ec3 thu th\u1eadp \u00fd ki\u1ebfn \u200b\u200bc\u1ee7a ng\u01b0\u1eddi d\u00f9ng, ph\u00e2n t\u00edch nhanh d\u1eef li\u1ec7u v\u00e0 \u0111\u01b0a ra \u0111\u1ec1 xu\u1ea5t c\u1ea3i ti\u1ebfn. V\u1edbi c\u00e1c t\u00ednh n\u0103ng c\u1ee7a n\u00f3, Qualaroo l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 tinh vi h\u01a1n tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u00e0 th\u1ebb gi\u00e1 ph\u1ea3n \u00e1nh \u0111i\u1ec1u \u0111\u00f3.<\/p>\n<p><strong>Gi\u00e1 b\u00e1n<\/strong>: $ 199 m\u1ed7i th\u00e1ng cho Kh\u1edfi nghi\u1ec7p, $ 499 m\u1ed7i th\u00e1ng cho T\u0103ng tr\u01b0\u1edfng v\u00e0 $ 2,250 m\u1ed7i th\u00e1ng cho T\u0103ng tr\u01b0\u1edfng Turbo<\/p>\n<div><img decoding=\"async\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334298_30_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"\"\/><\/div>\n<p style=\"font-size: 11px;\"><em>Ngu\u1ed3n h\u00ecnh \u1ea3nh: Qualaroo.com<\/em><\/p>\n<p>C\u00f3 c\u1ea3 m\u1ed9t th\u1ebf gi\u1edbi kh\u1ea3o s\u00e1t v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 c\u00e2u h\u1ecfi ngo\u00e0i kia \u0111ang ch\u1edd b\u1ea1n kh\u00e1m ph\u00e1. H\u00e3y ch\u1eafc ch\u1eafn \u0111\u1ec3 ph\u00e2n t\u00edch c\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng c\u1ee7a b\u1ea1n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00f4ng c\u1ee5 b\u1ea1n ch\u1ecdn ki\u1ec3m tra t\u1ea5t c\u1ea3 c\u00e1c d\u1ea5u cho ch\u1ee9c n\u0103ng.<\/p>\n<p>N\u1ebfu b\u1ea1n \u0111ang mu\u1ed1n t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t, th\u00ec \u0111\u00e2y l\u00e0 danh s\u00e1ch c\u00e1c lo\u1ea1i kh\u1ea3o s\u00e1t b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o.<\/p>\n<p><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-560aa80b-9e0b-4615-851c-f23e4f49b62f\"><span class=\"hs-cta-node hs-cta-560aa80b-9e0b-4615-851c-f23e4f49b62f\" id=\"hs-cta-560aa80b-9e0b-4615-851c-f23e4f49b62f\"><!--(if lte IE 8)>\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n<!(endif)--><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-560aa80b-9e0b-4615-851c-f23e4f49b62f\" style=\"border-width:0px;\" src=\"https:\/\/super-news.info\/vi\/wp-content\/uploads\/sites\/5\/2019\/05\/1557334298_886_16-cong-cu-khao-sat-va-phan-mem-khao-sat.png\" alt=\"nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng\"\/><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<\/p><\/div>\n<p><script>(function() {\n  var _fbq = window._fbq || (window._fbq = ());\n  if (!_fbq.loaded) {\n    var fbds = document.createElement('script');\n    fbds.async = true;\n    fbds.src = \"http:\/\/connect.facebook.net\/en_US\/fbds.js\";\n    var s = document.getElementsByTagName('script')(0);\n    s.parentNode.insertBefore(fbds, s);\n    _fbq.loaded = true;\n  }\n  _fbq.push(('addPixelId', '770933992942418'));\n})();\nwindow._fbq = window._fbq || ();\nwindow._fbq.push(('track', 'PixelInitialized', {}));\n<\/script><\/pre>\n<p>[ad_2]<br \/>\n<br \/><a href=\"https:\/\/blog.hubspot.com\/marketing\/quiz-maker\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[ad_1] D\u1eef li\u1ec7u r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o b\u1ea1n \u0111ang ch\u1ea1y m\u1ed9t chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb hi\u1ec7u qu\u1ea3 v\u00e0 th\u1ef1c s\u1ef1 l\u00e0m h\u00e0i l\u00f2ng \u0111\u1ed1i t\u01b0\u1ee3ng d\u1ef1 \u0111\u1ecbnh c\u1ee7a b\u1ea1n &#8211; th\u1ef1c t\u1ebf, c\u00e1c c\u00f4ng ty \u00e1p d\u1ee5ng ti\u1ebfp th\u1ecb d\u1ef1a tr\u00ean d\u1eef li\u1ec7u c\u00f3 kh\u1ea3 n\u0103ng sinh l\u00e3i cao g\u1ea5p s\u00e1u l\u1ea7n so [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1135,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1134","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc-tiep-thi-so"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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